FAQ
We might have already read your mind.
Shipping
What is the shipping policy?
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
For information about International shipping click here.
What shipping providers do you use?
What shipping providers do you use?
You will have different shipping providers at checkout to choose from. Ground shipping for U.S. orders may take up to 5-9 business days to arrive from the day you receive your shipping confirmation.
Eff! My package was lost, stolen, or damaged!
Eff! My package was lost, stolen, or damaged!
Oh no! Please file a claim with the shipping carrier first, then contact us letting us know your order number and your specific claim number. Once we receive that, we will work together to come to the best resolution.
Contact
Copyright
© 2024 Flo Mena Art. All the artwork and content (pictures and text) created and distributed by Flo Mena Art are the sole property and copyright of Flo Mena Art. Reproductions of any of our artwork is at the sole discretion of the artist, including the rights of the sold and commissioned artwork. Under no circumstances can you download, reproduce, publish or distribute elsewhere, any of the images for commercial purposes, without appropriate and prior written permission from the artist.